IPTV FAQ – Answers to Common Questions
Everything you need to know before you start your free trial.
Frequently Asked Questions
What is IPTV Providere?
IPTV Providere is a premium IPTV subscription service for viewers in Europe and the USA, with international channels, sports, movies and series.
How can I get a free trial?
Message us on WhatsApp and ask for the 24-hour free trial.
How much does a subscription cost?
Plans start at €19 for 1 month, with 3-month, 6-month and 12-month options at a lower monthly cost. See the Pricing page for details.
How do I pay?
We accept PayPal, Revolut and bank transfer.
What devices do you support?
Samsung, LG, Fire TV Stick, Android TV and Google TV, Apple, Roku and Windows.
Which apps can I use?
IBO Player Pro, IBO Player, SmartOne IPTV, TiviMate and HotPlayer.
How do I activate my app?
Send us the MAC address and Device Key shown in your app on WhatsApp.
What quality can I expect?
HD, Full HD and 4K where available, depending on the content, your device and your internet connection.
Is there a money-back guarantee?
Yes, 7 days from the payment date.
Does my plan renew automatically?
No, there is no auto-renewal.
How can I contact support?
Message us on WhatsApp. Support is available 24/7 for installation, activation, troubleshooting and renewals.
Do you offer Arabic channels?
Yes, all major Arabic channels are included.
Helpful guides
Read these step-by-step articles from the IPTV Providere team.