Support
Customer Support – 24/7 on WhatsApp
Help with installation, activation, troubleshooting and renewals, any time of day.
What We Help With
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Troubleshooting
Buffering, freezing or no signal? We help you fix it.
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Renewals
Renew your plan with PayPal, Revolut or bank transfer.
Quick Self-Help Checklist
Before you message us, these quick steps solve many problems:
- Restart your device and your router
- Check that your internet connection is stable
- Use Ethernet or a strong Wi-Fi signal
- Clear the app cache (not the app data)
- Message us if the problem remains
Helpful guides
Read these step-by-step articles from the IPTV Providere team.